SHIPPING POLICY
Thank you for shopping with us! We want to ensure that your experience with us is as smooth as possible. Below is an outline of our shipping policy to keep you informed about the process:
1. Processing Time: All orders are processed and dispatched within 3-6 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays.
2. Local Orders (New Delhi and NCR):
We offer instant delivery for orders within New Delhi and the NCR region through Porter. The delivery charges will be calculated and determined at the time of dispatch, and you will be informed before your order is shipped.
3. International Orders:
For international orders (outside India), your order will be dispatched within 3-6 business days after the order placement. Once dispatched, it will take an additional 7-12 business days for delivery, depending on the destination and customs processing times. Please note that customs duties and taxes are the responsibility of the customer.
4. Shipping Costs:
Shipping charges are pre-determined for all locations and will be calculated at checkout. You will be able to view the total shipping cost before completing your purchase.
5. Order Tracking:
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order through the courier service’s website.
6. Delays:
While we strive to dispatch all orders promptly, please note that occasional delays may occur due to high demand, holidays, or shipping carrier issues. We will notify you if there is any unexpected delay with your order.
Thank you for choosing us! We hope you enjoy your purchase.
If you have any questions or concerns, please feel free to reach out to our customer service team.